FAQs

What is Influencer Wall?

Influencer Wall is a platform that provides a web wall for influencers to manage their online presence, connect with brands, and grow their following. We offer a monthly subscription service that gives you access to exclusive content, analytics, and networking opportunities.

How does the subscription work?

We offer a simple monthly subscription plan. Once you subscribe, you gain instant access to all our features and resources. Your subscription will automatically renew each month unless you choose to cancel.

How do I cancel my subscription?

You can cancel your subscription at any time by logging into your account, going to the "Account Settings" section, and selecting "Cancel Subscription." Your subscription will remain active until the end of the current billing cycle, but you won't be charged for the following month.

Is there a free trial available?

Currently, we do not offer a free trial. However, we do offer a 7-day refund period for first-time subscribers. If you are not satisfied with our service, you can request a refund within 7 days of your initial purchase.

Can I get a refund after the subscription renews?

Refunds are only available for first-time subscribers within the first 7 days of the initial subscription. Once your subscription renews, it is non-refundable. Make sure to cancel before the renewal date if you do not wish to continue.

What features are included in the subscription?

Your subscription includes access to: * Analytics tools to track your social media performance * Exclusive content and tutorials * Networking opportunities with brands and other influencers * Regular updates and new features as they are added

How can I update my payment information?

To update your payment information, log in to your account, navigate to the "Billing" section under "Account Settings," and update your payment details. Changes will take effect on your next billing cycle.

How do I contact customer support?

You can reach our customer support team by emailing us at [[email protected]]. We aim to respond to all inquiries within 24 hours on business days.